INTRODUCTION
The Assistant Medical Officer Supervisory Unit or Hospital Supervisory Unit (HSU) is a component under Hospital Management. This unit plays a role in resource management and clinical supervision to ensure that an excellent, efficient, and safe quality of service is provided to patients by the staff under its care, namely Assistant Medical Officers (AMO) and Healthcare Assistants (PPK).
VISION
Building a competent and dedicated medical support team through the continuous improvement of patient services.
MISSION
To provide competent and dedicated Clinical Supervision services to staff under our care, ensuring that every service activity is delivered professionally and effectively to meet client needs
OBJECTIVE
1. To ensure the services provided by Assistant Medical Officers and Healthcare Assistants are delivered professionally, efficiently, and with high quality at all times.
2. To manage human resources under our supervision efficiently and to optimise the number of staff in a unit or department according to service needs.
3. To plan and implement continuous and effective short-term and long-term training programs for staff under our care.
SCOPE OF SERVICES
1. Human Resource Management
1.1. Officer Staffing (Database)
1.2. New Position Application (Operating Expenditure Budget)
1.3. Officer Placement / Redeployment
1.4. Officer Distribution
1.5. Officer Code of Conduct
2. Administration
2.1. Periodic meetings of the Assistant Medical Officer Supervision Unit and Hospital departmental meetings.
2.2. Finance / Human Capital Allocation.
2.3. Procurement / Assets.
3. Clinical Supervision
3.1. ‘Standard Operating Procedure’ (SOP issued by the Medical Assistants Board according to activity) and Ministry of Health Malaysia CPG (Clinical Practice Guidelines).
3.2. Clinical Documentation
3.3. Infection Control
3.4. Clinical Audit
3.5. Patient Safety
4. Pre-Hospital Treatment and Emergency Ambulance Services
4.1. Medical Emergency Call Centre (MECC)
4.2. Intra-facility and Inter-facility
4.3. Medical Standby Team.
5. Compliance with Acts and Regulations
5.1. Compliance with Act 180, Medical Assistants (Registration) Act 1977.
5.2. Adherence to hospital-level regulations during daily work activities.
5.3. Compliance with the Medical Assistant code of ethics.
5.4. Compliance with the approved list of duties for Assistant Medical Officers (AMO) and Healthcare Assistants (PPK) according to their respective fields of work.
6. Training Management
6.1. New staff orientation
6.2. Planning training for staff for relevant Post-Basic and Degree Programs.
6.3. Coordinating training attended by staff
6.4. Preparing reports on training attended by staff
6.5. Managing Training Logbooks and MyCPD.
6.6. Coordinating Level 1, 2, and 3 training for Healthcare Assistants (PPK).
7. Research
Research involving the services of Assistant Medical Officers and Healthcare Assistants.
8. On-Call Duties
8.1. Clinical Supervision in departments involving staff under our care.
8.2. Preparation of on-call duty rosters.
8.3. Monitoring of staff performing on-call duties.
8.4. Review of daily reports.
8.5. Preparation of reports for the Hospital Director.
9. Disaster Management
9.1. Member of the Main Disaster Committee.
9.2. Member of the Main Fire Safety Committee and Fire Safety Officer.
CLIENT’S CHARTER
1. Carry out Orientation Program to newly appointed members (PPP and PPK) and ensure they are moved in within 1 week before their placement.
2. Members are placed in the Department / Unit / Ward according to the available physical training and according to the needs and importance of the service.
3. Coordinate Level 1 and 2 Health Care Assistant Improvement Training.
4. Coordinate the application for renewal of yearly Certificate of Registration among Assistant Medical Officers.
OPERATION TIME
Monday to Friday: 7.30 am – 4.30 pm
Saturday, Sunday, Public Holiday: Closed
DIRECTORY
Hospital Chief Supervisor,
Hospital Supervisory Unit,
Miri Hospital.
Tel. No.: 085-420033
Email: ppphmiri@moh.gov.my
LOCATION
Level 2, Block A, Miri Hospital